Last Updated: Aug 10, 2024

1. Orders and Payments
1.1. Order Placement: Provide accurate information when placing an order. Orders are subject to availability and price confirmation.
1.2. Payment: Payment is required at checkout. We accept check, credit cards or cash. Prices are in USD and may change without notice.
1.3. Order Confirmation: You’ll receive an email confirmation once your order is placed.


2. Delivery
2.1. Areas: We deliver to Reno, Sparks, Tahoe & some surrounding areas. Contact us for delivery outside these areas.
2.2. Times: Delivery times are estimates. We’re not liable for delays beyond our control.
2.3. Charges: Delivery charges are based on location and added at checkout.


3. Returns and Refunds
3.1. Returns: Due to the perishable nature of our products, returns are not accepted. Contact us within 2 hours of delivery for issues.
3.2. Refunds: Refunds are considered for issues caused by us. We don’t refund for delivery delays or incorrect info provided at checkout.


4. Cancellations
4.1. Cancellation: Contact us ASAP to cancel an order. Orders already processed or dispatched cannot be canceled.


5. Product Information
5.1. Descriptions: We aim to accurately describe our products, but variations may occur.
5.2. Substitutions: If a product is unavailable, we may substitute it with a similar item of equal or greater value. We’ll inform you of substitutions.


6. Intellectual Property
6.1. Ownership: Content on our Site is owned by Forget Me Not Floral Co. or its licensors. Do not use or reproduce content without permission.


7. Limitation of Liability
7.1. Liability: Forget Me Not Floral Co. is not liable for indirect, incidental, or consequential damages from using our Site or products.

8. Privacy
8.1. Policy: Our Privacy Policy governs how we handle your information. By using our Site, you consent to our Privacy Policy.


9. Changes to Terms
9.1. Updates: We may update these Terms at any time. Changes are effective immediately upon posting. Continued use of the Site signifies acceptance of the new Terms.


10. Governing Law
10.1. Jurisdiction: These Terms are governed by the laws of [Your State/Country]. Disputes will be resolved in the courts of [Your State/Country].


11. Contact Us
11.1. Contact: For questions about these Terms, contact us.

TERMS & CONDITIONS